Interesting Facts

Our vision is to achieve maximum efficiency and effectiveness in supporting each of Council's activity areas to deliver better services to their customers. We aim to do this by:

Managing the Council's financial affairs and ensuring effective planning, budgeting, accounting, monitoring and reporting arrangements are in place
Assessing and collecting rates and other charges
Developing and administering key financial policies e.g. Rates Remissions and Postponement, Development Contributions, and Treasury policy
Leading Council's work on long-term strategic planning and performance management
Undertaking risk analysis and internal audit work, as well as maintaining Council's insurance arrangements
Managing Council's records and archives
Issuing Land Information Memoranda (LIMs)
Developing information policy and strategy
Providing information systems (IS) and information technology (IT), along with onsite IT support, and website management and maintenance
Managing Council's vehicle fleet
Running Council's in-house Publications unit
Council issues around 650 LIMs a year.

What has changed since the LTCCP

There have been no significant changes to FINANCE and BUSINESS PERFORMANCE priorities since the 2009/19 LTCCP was published.

Highlights of Performance
Number of Performance Measures	4 2008/09	10 2009/10	10 2010/11
Achieved Not Achieved	75% 25%	84% 16%	80% 20%

Performance 2009/10 vs. 2010/11 - needs improving

Statement of Service Performance

For FINANCE and BUSINESS PERFORMANCE the following pages detail:

Service performance information provides the actual achievements, issues and challenges going forward for each performance measure against the Annual Plan 2010/11.
Financial performance including comparisons against budget 2010/11.

FYI: Key symbols are used to identify each measure contributing to Community Outcomes. For more information on Community Outcomes see the Community Outcomes Diagram.